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Looking for a better way to manage your customers? This exploration track helps you get oriented with best practices and practical tips.
Customer success 101: Harvesting lifetime value
Are you new to customer success? Explore the “farming” foundations of the CS landscape in the post-sale customer journey. Learn principles of programs and playbooks, customer health, and common business metrics every CSM should know.
17 min
Show Overview
Learn Totango in 10 minutes
Ground control to CSMs! Take a fast-track tour of key terminology and suggested uses that will help connect your productivity to purpose in the galaxy of Totango.
10 min
Show Overview