This video is still being processed. Please check back later and refresh the page.

Uh oh! Something went wrong, please try again.

SuccessBLOC Setup: Detect Risk

Customize and activate the Detect Risk SuccessBLOC in Totango. Get visibility into customer signals and critical events to move from a reactive engagement model to a proactive one.

rate limit

Code not recognized.

About this course

Here's what to expect in this course:

  • This course uses the Detect Risk SuccessBLOC from the Totango Marketplace.
  • Estimated time for this course is 17 minutes.
  • We recommend having another browser tab open so that you can complete the related setup tasks inside your SuccessBLOC after each lesson.
  • Knowledge of Totango navigation and foundational SuccessBLOC concepts are assumed. For more information, please refer to this learning path.
  • Completion of all modules in this course is recommended prior to attending a live session.

Curriculum17 min

  • πŸ‘‹ Course Overview
  • Welcome! 1 min
  • ✨ SuccessBLOC Setup
  • 1. Get Started 1 min
  • 2. Configure Attributes 3 min
  • 3. Add Data 1 min
  • 4. Share & Analyze 3 min
  • 5. Activate! 5 min
  • 6. Iterate 2 min
  • πŸ‘ Course Wrapup
  • Checklist 1 min
  • Next Steps 1 min

About this course

Here's what to expect in this course:

  • This course uses the Detect Risk SuccessBLOC from the Totango Marketplace.
  • Estimated time for this course is 17 minutes.
  • We recommend having another browser tab open so that you can complete the related setup tasks inside your SuccessBLOC after each lesson.
  • Knowledge of Totango navigation and foundational SuccessBLOC concepts are assumed. For more information, please refer to this learning path.
  • Completion of all modules in this course is recommended prior to attending a live session.

Curriculum17 min

  • πŸ‘‹ Course Overview
  • Welcome! 1 min
  • ✨ SuccessBLOC Setup
  • 1. Get Started 1 min
  • 2. Configure Attributes 3 min
  • 3. Add Data 1 min
  • 4. Share & Analyze 3 min
  • 5. Activate! 5 min
  • 6. Iterate 2 min
  • πŸ‘ Course Wrapup
  • Checklist 1 min
  • Next Steps 1 min